Your privacy is our responsibility
This policy describes in detail how your personal information is collected, stored, and kept secure on the wk71 platform.
This privacy policy ("Policy") applies to users of the wk71 website and services. You are requested to read it carefully. By using wk71 services, you will be considered to have accepted the terms of this policy.
1 Introduction
wk71 ("we", "our", "platform") is an online entertainment and gaming platform in Bangladesh. We place the highest importance on the privacy of our users, and through this policy we aim to make clear how your information is managed.
This privacy policy applies to the wk71.cam website and is an integral part of our Terms and Conditions. By creating an account, logging in, or using any of our services, you are giving your consent to this policy.
2 Information We Collect
We collect the following types of information for registration and service delivery on the wk71 platform:
2.1 Personal Identity Information
- Full name and date of birth
- Email address
- Mobile number (for bKash, Nagad, or Rocket verification)
- National ID card or passport details (when identity verification is required)
- Current address
2.2 Financial Information
- Mobile banking account numbers (bKash, Nagad, Rocket)
- Transaction history (deposits and withdrawals)
- Wallet balance information
2.3 Technical Information
- IP address and device type
- Browser type and version
- Operating system
- Login time and date
- Gaming activity and session data
- Information collected through cookies and tracking technologies
2.4 Communication Information
- Records of communications made via live chat, email, or other channels
- Conversations with customer service representatives
3 Purpose of Data Collection
wk71 uses the collected information for the following purposes:
3.1 Account Management
Your personal information is essential for creating, verifying, and managing your account. This ensures that the right person is operating the account and helps prevent unauthorized access.
3.2 Processing Financial Transactions
Financial information is used to process deposits and withdrawals via bKash, Nagad, and Rocket. This information is needed to enforce the minimum deposit of ৳300 and minimum withdrawal of ৳500.
3.3 Identity Verification and Fraud Prevention
To maintain the security and integrity of the platform and to prevent money laundering, we follow Know Your Customer (KYC) procedures. This process involves verifying identity and address.
3.4 Customer Service
Your information is used to provide fast and effective support through 24/7 live chat support in Bengali and via email.
3.5 Ensuring Responsible Gaming
This information is used to monitor your gaming behavior, identify signs of problematic gambling, and provide responsible gaming support.
3.6 Service Improvement
Analytical data is used to improve the platform experience, add new games and features, and resolve technical issues.
4 Data Storage and Security
wk71 uses industry-standard security measures to protect your information:
4.1 Encryption
All your personal and financial information is kept secure through SSL (Secure Socket Layer) encryption technology. TLS protocol is used during data transfer to ensure the confidentiality of your information.
4.2 Server Security
Our servers are protected by firewalls, antivirus software, and other cybersecurity measures. Regular security audits are conducted and any vulnerabilities are addressed immediately.
4.3 Access Control
Only authorized staff can access your information. Each staff member's access is limited according to the requirements of their role, and all access is logged.
4.4 Data Retention Period
Your information is retained for as long as your account is active and for as long as required to meet legal obligations. Even after an account is closed, certain information may be retained for a specified period in accordance with applicable regulations.
5 Sharing Information with Third Parties
wk71 does not sell or rent your personal information. However, limited information may be shared in the specific circumstances below:
5.1 Payment Processors
The minimum information required to complete financial transactions via bKash, Nagad, and Rocket is shared with the relevant payment provider. These organizations operate under their own privacy policies.
5.2 Game Software Providers
Technical information necessary for the smooth operation of game services may be shared with Pragmatic Play, Evolution Gaming, Spribe, JILI, and other game providers.
5.3 Legal Obligations
We may be obligated to provide information to relevant authorities under a court order, legal investigation, or applicable regulations. In such cases, we provide only the information legally required.
5.4 Fraud Prevention and Security
Limited information may be shared with specialized security firms to detect and prevent fraudulent activity, which is necessary for the protection of the platform and all users.
6 Cookie Policy
Cookies and similar tracking technologies are used on the wk71 website. Cookies are small text files stored in your browser that help improve your browsing experience.
6.1 Essential Cookies
These cookies are essential for the basic functioning of the website. They are used to maintain login sessions, perform security checks, and remember language preferences.
6.2 Functional Cookies
These cookies are used to save your preferences and settings in order to provide a personalized experience.
6.3 Analytics Cookies
These cookies help improve service quality by collecting anonymous statistics about platform usage.
You can control cookies by changing your browser settings. However, disabling certain essential cookies may affect the functionality of the platform.
7 Your Rights
As a user of wk71, you have the following rights:
7.1 Right to Access
You have the right to know what information we hold about you. You can request a copy of this information by contacting our support team.
7.2 Right to Correction
If there are any errors or inaccuracies in the information we hold about you, you have the right to have them corrected. You can do this through your account settings or via customer service.
7.3 Right to Deletion
In certain circumstances, you have the right to request that your personal information be deleted. However, some information may need to be retained due to legal obligations and security requirements.
7.4 Right to Object to Processing
You have the right to object to the processing of your information for specific purposes, such as sending marketing messages or data analysis.
7.5 How to Exercise Your Rights
To exercise any of the above rights, contact our support team via 24/7 live chat or email. We will process your request within a reasonable time.
8 Privacy Protection for Minors
wk71 is a platform for users aged 21 and over. We do not knowingly collect information from anyone under the age of 21.
Age is verified at the time of registration and identity verification documents may be requested if needed. If an account belonging to a minor is identified, it will be closed immediately and the relevant information will be deleted.
If you are aware that a minor is using our platform, please inform us immediately.
9 International Data Transfers
Some of wk71's technical infrastructure and game software providers may operate outside Bangladesh. As a result, some of your information may be transferred internationally.
Wherever such a transfer occurs, we ensure that the receiving party maintains adequate data protection measures and is consistent with our privacy policy.
10 Policy Changes and Updates
wk71 reserves the right to update this privacy policy from time to time. If any significant changes are made:
- The "Last updated" date at the top of the policy will be changed
- Registered users will be notified by email or through the platform
- Re-consent may be sought in the case of significant changes
If you continue to use the platform after a policy change, you will be considered to have accepted the updated policy. You are therefore encouraged to check this page regularly.
11 Links to Other Websites
The wk71 platform does not contain any external links to third-party websites. However, when using game provider software, you may enter their own environment, which operates under their own privacy policy.
wk71 is not responsible for the privacy practices of these external services. You are advised to read the privacy policy of the relevant provider.
12 Contact Us
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us:
We will process your request as quickly as possible. For urgent security matters, immediate assistance is available through live chat.